Frequently Asked Questions
How long is a typical session?
Each session lasts 50 minutes and must take place in a private, distraction-free setting. For confidentiality and effectiveness, sessions cannot be conducted in a moving vehicle or with others present on camera. Phone sessions are also available, provided they are in a private setting.
How do I pay?
Payments are processed automatically through secure encryption when a credit card is stored on file, ensuring a seamless and secure transaction.
Do you accept insurance?
Yes! At BayRidge, we currently accept Aetna, Optum, UnitedHealthcare, and Quest Behavioral Health. We also accept HSA and FSA funds, and we’re in the process of joining networks with Cigna, Anthem, and Blue Shield of Massachusetts.
If we are not in-network with your plan, we can provide a superbill for out-of-network reimbursement and also offer a sliding scale option.
We encourage you to reach out to verify your specific insurance benefits. Click here to contact us.
How do I make an appointment?
You’re here, and that’s the hardest part—now take the next step! Click the button below to book your appointment. Let’s get started today.
Can I cancel or reschedule an appointment?
Yes! Life happens, and you can cancel or reschedule your appointment with at least 24 hours’ notice. This allows us to offer the spot to another client in need.
- Private Pay: Cancellations within 24 hours incur the full session fee.
- Insurance: Cancellations within 24 hours incur a $120 fee.
Do you offer an initial phone consultation?
Yes! We offer a free 15-minute phone consultation for all new clients. This is a chance to ask questions, discuss your needs, and see if we’re the right fit—no pressure, just support.
Do you work with Children? Men? Women? Couples? Adolescents?
Great question! We provide individual therapy for all genders, ages four and up. We also offer couples therapy and groups—please reach out for more information.
Are you LGBTQIA-friendly?
Absolutely—1000%! This is a safe, affirming space for LGBTQIA+ individuals. You are welcome, seen, and supported here.
What can I expect in the first session?
Your first session is all about getting to know you. We’ll begin building a strong therapeutic relationship, explore the challenges you’re facing, and identify any barriers to change. Together, we’ll set meaningful goals and create a plan to track your progress. And don’t worry, if you’re not sure what to talk about, that’s never an issue. We’ll guide the conversation and meet you wherever you are.
How long will I be in therapy?
The length of therapy is different for everyone—it depends on your goals, challenges, and the effort you put into the process. Some clients find short-term therapy helpful for specific issues, while others benefit from ongoing support for deeper growth. We’ll move at a pace that feels right for you.
Does anyone cry in front of you?
Yes, and it’s completely okay. We consider it a deep honor when someone feels safe enough to share their most vulnerable moments. Therapy is a space for real emotions—whether that means tears, laughter, or anything in between.
Do I have to tell you everything?
Not at all. You share at your own pace, and we will never push you beyond what feels right. That said, therapy works best when built on honesty and authenticity. The more you invest in the process, the more you’ll get out of it—but we’ll take it step by step together.
Is there anyone you won’t see?
Yes. In some cases, we may refer you to a clinician with a specific focus or specialized expertise to best support your needs. Our priority is making sure you receive the care that’s right for you.
What can’t a therapist do?
A therapist can’t make decisions for you. Our role isn’t to tell you what to do or impose our opinions. Instead, we’re here to help you gain clarity, explore your options, and support you in reaching your own goals… whatever they may be.
What are the risks and benefits of doing therapy?
The benefits of therapy include gaining clarity, healing, and creating the life you truly want—rather than just going through the motions. It can help you break free from old patterns, build confidence, and improve relationships. The risk? Growth can sometimes reveal that certain people in your life may have benefited from your stagnation and may not support the changes you’re making. But ultimately, therapy empowers you to prioritize your well-being and move forward in a way that aligns with your goals.
Do you offer video or phone sessions?
Yes! We primarily offer telehealth sessions via secure video or phone for flexibility and accessibility. For those who prefer in-person sessions, we offer unique options like walk-and-talk therapy, beach picnics, and meetings in the park creating a relaxed and comfortable space for growth around the Beach Cities.
What is the best way to get in touch with you?
The best way to reach us is by text for the fastest response, as we’re often in session. If there’s a delay, we may be out of the office- but we’ll get back to you as soon as possible!
Cats or Dogs?
A picture is worth a thousand words: